PRIVACY POLICY

At Rotterdam Hydroponics, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act.

1. Information We Collect

We may collect personal information when you:

  • Visit our website

  • Make a purchase

  • Subscribe to our newsletter

  • Contact us for support or inquiries

Personal information may include:

  • Name

  • Email address

  • Billing and shipping address

  • Payment information (processed securely)

2. How We Use Your Information

Your information may be used to:

  • Process and fulfil orders

  • Communicate about orders, inquiries, and updates

  • Send promotional emails and newsletters if you opt in

  • Improve our website and customer experience

3. Disclosure of Your Information

We do not sell or trade your personal information. We may share your data only with:

  • Third-party service providers (e.g., payment processors, delivery services) to complete transactions

  • Law enforcement or regulatory bodies if required by law

4. Data Security

We implement reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of online transmission or storage is completely secure. While we take all commercially reasonable precautions, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to your personal information

  • Withdraw consent for us to use your information (subject to legal obligations)

To exercise these rights, contact us at info@rotterdamhydroponics.com.au.

6. Cookies

Our website may use cookies to enhance your experience. Cookies are small files stored on your device. You can choose to accept or decline cookies; declining may limit certain website functions.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated date. We encourage you to review it regularly to stay informed about how your information is protected.

8. Contact Us

For questions or concerns regarding your privacy or our data practices:
Rotterdam Hydroponics
Email: info@rotterdamhydroponics.com.au