PRIVACY POLICY

At Rotterdam Hydroponics, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act.

1. Information We Collect
We may collect personal information from you when you:

  • Visit our website

  • Make a purchase

  • Subscribe to our newsletter

  • Contact us for support or inquiries

The personal information we may collect includes:

  • Name

  • Email address

  • Billing and shipping address

  • Payment information (processed securely)

2. How We Use Your Information
We may use your personal information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your orders and inquiries

  • To send promotional emails and newsletters, if you have opted to receive them

  • To improve our website and customer service

3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except to provide services to you or as required by law. We may share your information with:

  • Third-party service providers (e.g., payment processors, delivery services) solely for the purpose of completing your transaction.

  • Law enforcement agencies or regulatory bodies if required by law.

4. Data Security
We take the security of your personal information seriously. We implement reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights
You have the right to:

  • Access your personal information that we hold

  • Request corrections to your personal information

  • Withdraw your consent for us to use your personal information at any time (subject to legal obligations)

To exercise any of these rights, please contact us at info@rotterdamhydroponics.com.

6. Cookies
Our website may use cookies to enhance user experience. Cookies are small files that are stored on your device. You can choose to accept or decline cookies. If you decline cookies, you may not be able to use the full functionality of our website.

7. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Rotterdam Hydroponics
Email: info@rotterdamhydroponics.com.au